DIRECTORATE OF INFORMATION TECHNOLOGY

 Technical Team and Responsibilities

1.  Director:  He is the administrative head of the directorate. He reports to the DG HR & Admin. He is responsible to also maintain close liaison with Registrar, Deans and Department heads to keep abreast with the emerging needs and developments.

2.  Network Administrator: He is the in charge of the whole setup. He is the key person to impose network policies, securities and is responsible for trouble shooting issues plus configuration of network devices.

3.  Webmaster: He is responsible for development and maintenance issues related to University’s official Web site. He is also responsible to provide technical assistance regarding network issues.

4.  Programmer: He is responsible for software development and maintenance issues. In the absence of the senior network staff, the programmer acts against their posts so that smooth running of the network and website maybe ensured. 

5.  IT Trainer: His duties involve providing different types of trainings to UoB staff. He is responsible to arrange refreshers and new trainings for UoB faculty and administrative staff.

6.  LAN Administrators: Their duties involve smooth running of computer network, V-LANS, servers, troubleshooting of network equipment and support of the staff.

7.  LAN Technicians: Their duties involve fully supporting the senior staff, to trouble shoot the end users system problems / faults, providing network nodes, cabling, ducting and installation of software and hardware.

8.  Telephone Operators: The duties involve fully supporting the senior staff, to trouble shoot end users intercom, and internal telephone problems. They have to attend all the complaints coming from the end users and than have to forward these complaints to the concerned area technicians after registering the complaints into the official register and software.